Hersey & Son London Silversmiths Reviews

I wear the pendant necklace I bought from Hersey & Son every day, it looks and feels good quality and like its made to last

I have received my order from you, and wanted to express how absolutely delighted I am with it. From your help in ordering, to the quality of the bangle and the speed that it all came about. I can honestly say that there would be nothing that could have been improved. This is the first time I have ordered from you, but certainly won't be the last. I look forward to seeing my Husbands reaction when he sees it. Many thanks to you all.

Fantastic quality and service.
I purchased for my partner a silver bangle, when it arrived it was stunning. A simple clean line design, which I know she will appreciate. I have no doubt I will be 'encouraged' to use the company for future purchases.

My number one place for earrings. Have made many purchases for myself and gifts for friends from Hersey & Son and I'm never disappointed. Fantastic quality, beautiful design and outstanding customer service. 10/10 would recommend!

Absolutely worst experience ordering from here. My item said it would take 3-5 days and after 10 days I contacted the seller as it hasn’t arrived, was told there was postal stiles to allow up to 15 days, after 15 days still not arrived. There customer service women was so rude and unhelpful and didn’t offer any assistance in finding out where my order was. When I requested a refund I was told 7 days max and it wasn’t refunded in 7 days. DO NOT SHOP HERE. horrible experience

Having looked and looked for quality cufflinks at a reasonable price for our son's 30th we phoned H&S. A great first impression because we got straight through to a human being rather than a recording! The lady we spoke to, Eriana, could not have been more helpful. We came off the phone feeling thoroughly assured taht we had found the right company. The seal matters, within 10 mins we had received a mock up photo of what the product would look like with the engraving that we chose. We were warned that the order could take up to 10days. Imagine our delight when we recived the cufflinks after only two days. And they are SUPERB! I would have no hesitation recommending Hersey to anyone looking for quality silver products. Thank you!

Ordered on Friday. Delivered to Alabama USA Wednesday. Recipient so delighted with the gift. Excellent customer service. Was able to track item throughout journey. Thank you.

Ordered on a Sunday, delivered, engraved 2 days later. What a fantastic service, excellent quality silver bangle for my sons 18th Birthday, was dubious about ordering this online but after reading other reviews when for it and it was perfect, just as described, presentation perfect, thank you

Just purchased two little first tooth pots for twins at their christening. Beautifully engraved and presented.
I am absolutely thrilled with them. They arrived within a couple of days. Looking even nicer than on the picture.
Thank you so much.xx

So, we were looking for a silver cross, engraved, as a 21st birthday present. Hersey’s had an excellent selection and reviews so we order. The cross was delivered in a few days, but way bigger than we wanted (our error for not reading the size guide properly). A quick email and returned the cross, replaced within 4 days with a smaller cross and they refunded the difference. Unbelievable service, cross is superb, neck chain is excellent, cannot recommend them highly enough.

I ordered a st Christopher with engraving on Monday 19th and was told it would arrive by 29th. It has arrived 21st so super fast delivery.
I'm so pleased with the item, it came with lovely packaging and all wrapped up properly and item was reasonably priced.

Highly recommend Hersey to anyone

I Ordered an engraved silver Napkin Ring which i am delighted with. A very well made item exactly as described and perfectly engraved. Delivery was very fast and the packaging was excellent. Highly recommended.

Ordered the silver deluxe bracelet in the afternoon, was pleasantly surprised it was waiting for me when I got home from work the next day. Lovely quality item. Will definitely buy from them again.

I bought a beautiful item for an anniversary present - The recipients love it.
(In fact, I think it is so nice, I bought a second one for myself.)
Great service from this company.
Very pleasant and helpful person (Julia) who I was in contact with on the phone a few times.
Quick despatch.
Standard delivery by the postal service might take longer than usual during these covid19 times so during these times, if I should need a guaranteed arrival/delivery by a particular date, I would choose/request this option to be sure.
Would have no hesitation buying from this company again.

We have bought from Hersey’s a couple of items as the workmanship & quality are top notch. The purchasing was seamless, easy & prompt. We received delivery within days, with beautiful packaging. Both pieces of jewellery were gifts & the recipients were delighted with them. Unfortunately one of the necklaces got damaged by no fault of Hersey’s but upon me contacting them to either send it back for repair or replace it, they kindly have sent me another one without quibble or discussion! This has exceeded all my expectations & couldn’t recommend them highly enough.